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Privacy Policy

This Privacy Policy describes how GIANT NERD AUTOMATION LTD ("we", "us", or "our") collects, uses, and shares information when you use Upsearch (the "Service"), available via our web application.

Last updated: 19th January 2026

1. Who We Are

Company name: GIANT NERD AUTOMATION LTD

Address: 3rd Floor, 86-90 Paul Street, London, EC2A 4NE

Jurisdiction: United Kingdom

Contact: info@upsearch.ai

Upsearch is a paid, web-based service that collects and analyzes information from AI tools on behalf of customers to support research and decision-making.

2. Information We Collect

2.1 Information You Provide

  • Account information when you sign up or contact us
  • Prompts or inputs you choose to submit (optional)
  • Company name and company website, if provided

2.2 Information from Google Authentication

When you sign in using Google OAuth, we collect:

  • Your name
  • Email address
  • Profile picture (if available)

This information is used solely for authentication and account management.

2.3 Automatically Collected Information

  • Session and authentication cookies
  • Usage data and interaction events (via PostHog)
  • Device and browser information (standard analytics data)

3. How We Use Information

We use your information to:

  • Create and manage user accounts
  • Authenticate users via Google OAuth
  • Provide and improve the Service
  • Process payments and subscriptions
  • Conduct analytics and product improvement
  • Comply with legal obligations

4. Data Storage and Security

  • Google authentication data is stored securely using Supabase Auth
  • We apply reasonable technical and organizational safeguards to protect personal data
  • No system is completely secure, but we take data protection seriously

5. Data Sharing

We only share data as necessary to operate the Service:

5.1 Service Providers

  • PostHog - product analytics
  • Stripe - payment processing
  • AI / LLM providers - we may share client company name and website only to conduct research tasks

5.2 Legal Requirements

We may disclose information if required by law or to protect our legal rights.

We do not sell personal data and do not use data for advertising purposes.

6. Google API Limited Use Disclosure

Upsearch's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy , including the Limited Use requirements. Google user data is used only to provide and improve the Service and is not used for advertising.

7. Cookies

We use cookies for:

  • Authentication and session management
  • Analytics and performance monitoring

We do not use cookies for advertising or marketing.

8. Your Rights (GDPR & CCPA)

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Receive a copy of your data

To exercise your rights, contact us at info@upsearch.ai.

9. Data Retention

We retain personal data only as long as necessary to:

  • Provide the Service
  • Meet legal and accounting obligations
  • Resolve disputes

10. Data Deletion Instructions

You may delete your data in the following ways:

  • Self-service: Delete your account from within the application
  • By request: Email us at info@upsearch.ai with your account email and a deletion request

Upon verification, we will permanently delete your personal data within a reasonable timeframe, unless retention is required by law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service.